Orders

Orders and currency
All orders from Trade Me will be sent back to your ecommerce store in the currency that your ecommerce store is set up, For example, if your store is in...
Fri, 12 May, 2023 at 2:43 PM
Quarantine orders in Traderunner
TABLE OF CONTENTS Overview What is a quarantined order? What to do if you receive a quarantined order.  Key Points: If the Buyer does not pay for the...
Mon, 17 Apr, 2023 at 12:21 PM
Fixed price offers and impact on product relists
TABLE OF CONTENTS Overview What to know How to turn Fixed Price Offer listings on or off A few things to note Overview A Fixed Price Offer (F...
Fri, 12 May, 2023 at 2:44 PM
Order lifecycle updates including shipments and tracking
TABLE OF CONTENTS Overview The Lifecycle of an Order in Trade Me Overview In this FAQ you'll learn about the Trade Me order lifecycle and w...
Tue, 7 Nov, 2023 at 10:25 AM
Traderunner Safeguarding Personally Identifiable Information (PII)
A key requirement is to keep the personally identifiable information (PII) of your customers as secure as possible.  To this end, we will by defaul...
Mon, 19 Jul, 2021 at 5:06 PM
Editing an order in Trade Me
TABLE OF CONTENTS Overview Order Status Edit An Order Overview As a general rule, you do not need to edit orders in Trade Me on a daily basis -...
Fri, 12 May, 2023 at 2:46 PM
Order error - retailer notified failure
Overview This FAQ reviews what a Retailer Notified Failure order error means and why they happen. What is a retailer notified failure error? If you ha...
Mon, 17 Apr, 2023 at 1:10 PM