This FAQ instructs you on how to set up free shipping for all products or a group of products on Traderunner.

Free Shipping On All Products

  1. Go to Settings - Trade Me - Shipping
  2. Add a new Shipping Template.
  3. Call it Free Shipping and do not apply it to a product group.
  4. Make the cost of shipping 0.00
  5. Complete the necessary fields in the template setup.
  6. Hit Update
  7. Click Upload to Trade Me

Free Shipping On A Group Of Products

  1. Select "Products --> Product Groups" from the left-hand menu.
  2. Click the "Add a product group" button.
  3. Enter a name e.g Free shipping 
  4. Choose which products should get free shipping by using the criteria available (price, weight, retailer or marketplace categories, brand etc).
    In this example, we want to give free shipping to products that are priced over $100. 
  5. Enter $100 in the field Minimum Price.
  6. Click 'Create product group'
  7. Now go to 'Settings - Trade Me - Shipping' and click 'Add new shipping template.

To continue with the setup of free shipping using this new product group simply create a shipping template under "Settings --> Trade Me --> Shipping" from the left-hand navigation, and enter $0 for the price, following this FAQ here.

Once you have created your new product group, and your new shipping template with the product group assigned to the shipping template go to the dashboard and click the "Upload to Trade Me" button, so that the settings are updated on Trade Me.

Points to note when naming your shipping policies

Max length of policy name is 50 characters  

Must not contain $ symbol

All products with a price over $100 will now have free shipping.

Necessary Reading - Update & create new Traderunner shipping templates