TABLE OF CONTENTS


Overview

This FAQ show you how to properly set up your tax.

How to set your Shopify tax settings at a site level

If products imported from Shopify have incorrect prices or show the wrong amount of GST, it is possible that GST is not configured properly in your Shopify store.


If you sell products that include a GST component, your store settings should reflect this.


An Example

Here is an example, but please check out the Shopify documentation for more info on Tax Settings.


Left menu bar, Settings (bottom option) 


 Select the Taxes menu option. Then go to the specific country and click Edit if you have already set up some of the tax settings for Set Up if you have not 


 


To set up tax for Australia please click the Collect GST button. You can add your ABN at the next point but if you do not have it you can add this later. Click the Collect GST button on the popup  

 

To set up tax for New Zealand please click the Collect GST button. You can add your GST number at the next point but if you do not have it you can add this later. Click the Collect GST button on the popup 


If your pricing on your website includes GST also ensure that you check the below option.  


How to set your Shopify tax settings at a product level

After you have correctly set up the Taxes at the store level, you will also need to set each individual product. 


Important Note: This is required for your prices to work correctly with  our platform even if you have defined tax of zero.


For a single variant product, the checkbox "Charge taxes on this product" is right below the Price in the Pricing section of the main product screen, as shown below:


 


For products with variants, you will first need to go to the variant edit screen, you will need to click on one of the variants to open the next page.    

 

Then navigate to the "Charge tax on this product" tick box, as shown below. Tick or un-tick depending on if the product is to be taxed or not.



Click Save.


Once all the appropriate tax settings have been checked and changes saved, go to TradeRunner and run a full import, by clicking "Import from Shopify"



When the Import from Shopify has completed, check the pricing and GST on any product page within TradeRunner.